Before I started working on database customization and Viewpoint I would build excel sheets with Macros that would perform monotonous and laborious tasks at the click of the button. I’m a big believer in minimizing the number of steps or clicks it takes to complete a process. It reduces decision points, the possibility of errors, and increases the chances for consistent entry among employees. Work with Agile to identify areas of your business that create bottlenecks and use customizations available to streamline these portions of your business.